Rainsoft

We were shopping at Home Depot and agreed to an in-home water testing demonstration by Rainsoft. After the demonstration, our sink leaked. I reported the problem to Rainsoft and ...

A man by the name of Dan from Rainsoft of Indianapolis came to my home and made a pitch for his water treatment system for my mother and I. When I asked for more time to think abou...

Customer Service spoke with the local dealer regarding the comments of the ex employee and asked them to look into his allegations. This particular dealer has been with RainSoft fo...

I am pleased to report that this issue has been resolved. I have had several emails and phone communications with the consumer and their local dealer. It was clear there was a co...

The following was added by the author and I am pleased we had a great outcome. I was contacted by Scott Harmon and he was able to work out a deal with my local dealer for a free ap...

The following is the comments from the service manager at the local dealer. I spoke with the customer this morning and his unit has been serviced and is working properly. The uni...

To Whom It May Concern, I have made several attempts to contact you by email with no reply. I do not have any other form of contact information for you. I am more than willing to ...

The following was added by the author and I am pleased we had a great outcome Update: I had a rep come by yesterday (same day as my post on here), who actually made me feel better ...

The following was added by the author and I am pleased we had a great outcome. I did not know that RainSoft had dealers within its company. It is much like a car dealership for t...

Hi.I can certainly understand how irritating it must be to get a pushy salesman...and that can be a real turn off. However, the Rainsoft product is GREAT!. I have had my sys...

We appreciate your comments and as always welcome the opportunity to address fair criticism. As the manufacturer of RainSoft water treatment equipment, we take great pride in the ...

As the manufacturer of RainSoft water treatment equipment, we are always concerned when someone feels as you do. Our network of independent authorized dealers shares our commitmen...

The local dealer did take care of this issue and the customer is sissified. If anyone has any questions regarding this person's post or any other concerns please contact us at cus...

Sorry to hear about your poor experience. This is certainly not the norm and if I can be of assistance, please don’t hesitate to contact us at customerfocus@rainsoft.com.

Hello! My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft w...

I spent $8000.00 on a complete water purification system for my house. I saw the big names that used the Rainsoft product and I recieved the information about Rainsoft from Home D...

It certainly is frustrating to have someone in your home being disrespectful. It is not the type of behavior we teach or endorse here at RainSoft. The local dealer did get involv...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

It great to see the positive comments. The following is from the author. I just recently filled out to have a RainSoft water tech come to my home and test my water. I was lucky t...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

Rainsoft of the Southland, Located in Victorville Ca. has provided outstanding service for my RainSoft Water Softener. My Softener was sold to someone else in 2000. It stayed with ...

I am sorry to hear about your poor experience. If there is any thing we can do to help we, would love to try. We can be reached at customerfocus@rainsoft.com.

I received a notice in the mail congratulating me on the purchase of my new home. The notice said I was eligible for a free "Entertainment" book. I called the number and the pers...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treatm...

My name is Scott Harmon I am the director of technical service and customer focus for AWTP, LLC – the parent company of RainSoft. We are the manufacturer of RainSoft water treat...

I hope you have got your issue resolved, but if not, please contact me and I will help you out. You mentioned you bought a Brita pitcher to help lower the TDS. Unfortunately, tha...

This person's poor experience may have been avoidable. We would have been happy to assist with the problem with the motor and water bill. His comment about the letters from happy...