(16 of 259 reviews match)
Latest review first
After some difficulties with our dealer getting in touch with Eduardo, this matter has been addressed. Our dealer sent us the following response from Eduardo: Good morning Ruth. I just want to thank you for hearing me out and listen to my issues. I'm very happy...Read more
Rainsoft Ec5 Water Conditioning System Review from Lake Elsinore, California
We purchased the EC5 with the drinking water system. WOW! Ive owned water softeners before but ive never had water like this! There truly is a huge difference between water treatment companies and equipment. We are RainSoft customers for life. Chris our salesman was amazing! Very knowledgeable and honest. I highly recommend RainSoft to all of my Arizona neighbors.
Upon receipt of this complaint, our servicing dealer in Fresno called and emailed Mr. Smith. Unfortunately they cannot locate the service file until they know the customer’s address. Another email was sent to Mr. Smith on January 21st in an effort to address his...Read more
The Rainsoft System failed after 15 months in service., I contacted the dealer/installer and was told the warranty was void because of a change in ownership of the home. I did not know how to contact Rainsoft directly, so I vented on Pissed Consumer. I was pleasantly...Read more
We have been informed by our RainSoft distributor, Quality Home Services, in Bakersfield, California, that they have contacted the customer and have addressed their concerns. It was explained to them that filters and any service charges are not included in the purchase...Read more
We have received a copy of the service invoice from our RainSoft distributor in Victorville, California. Based on the information we have been provided, the charges in question do not add up with the invoice. We can only assume that other charges such as labor and...Read more
We contacted the RainSoft distributor for Temple City, California and this was their response: Mrs. Hu was not aware that the company she originally purchased the RainSoft product from in Ohio and our company, Lifetime Solutions are unrelated companies, we just sell...Read more
At this time our distributor in Fresno, California has made all of the necessary repairs to the customer’s satisfaction. The customer is happy with the outcome and Fresno’s service manager will be following up with the customer again at the end of this week. If anyone...Read more
We never received our promised Home Depot gift card after jumping through hoops and waiting a year. It's the point and I feel scammed...Read more
We were shopping at Home Depot and agreed to an in-home water testing demonstration by Rainsoft. After the demonstration, our sink leaked. I reported the problem to Rainsoft and they immediately sent out a plumber and fixed the problem. I was very impressed with how...Read more
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