Reply by Rainsoft

If you still need help getting service, just contact us at or call 1 800 RAINSOFT, and we will take care of you.
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I purchased a rainsoft water treatment system in 2004, and it worked fine and I was well pleased with it.About 3 months ago it just stopped working.

I always added the salt as instructed, and the last salt I put in, was when I noticed it had stopped working. It is a shame to have invested so much money into a product that just stops working for no appartent reason. Does anyone out there know who I need to contact to get service? I would really appreciate it.

Another complaint I have is that the salesmen they have out there do shady things behind your back.

I signed the contract and someone forged my husband's signature on the contract so that he too, would be responsible for paying for this system.My husband was out of town when I signed the papers, but somehow my husband's signature magically appeared on the contract.

Review about: Rainsoft Water Conditioning System.

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call 1 800 rainsoft. they will contact closest dealer


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