I believe the product is likely a great product from what I have read.
However, the sales lead generation is the problem here. My wife and I were approached by a young man at Home Depot taking a "water survey." He asked a few questions about our water and then asked my wife for our contact info. I believe there was some sort of sweepstakes, but he did not make that clear.
I questioned his need for our email and phone and he responded that they would only call us if we won the sweepstakes. I was not convinced, and sure enough, a few days later they called us twice. I didn't answer. They left no message.
Then in the afternoon, a Rainsoft / Envirotech rep showed up at my house and said we had an appointment. We didn't. I sent him away. I felt a bit bad for him. But the leads they are paying for are not real leads.
I tried to bring my comments to the local dealer's site, but her had nothing but 4 and 5 start reviews posted, so obviously bad reviews are not allowed through their "review" process.
Sad stuff. I hope they do better. The product seems legit.
Reason of review: deceptive marketing.
Preferred solution: Just trying to let the company know they have an issue, and should pay more attention to their sales channels..
I didn't like: Marketing tactics at home depot.