This is not true...I have had my system for 26 years..and it was still working but the seals of tank started to leak..called rainsoft and they said it was old and I needed and upgrade. No negotiated price for an existing customer..and not recommended to fix the tank.
Very disappointed..even though I went and bought new system...But reason why we bought Rainsoft in the first place was the lifetime warranty..
I asked..same warranty again...limited lifetime on electronic and lifetime on tank..I asked them so you are telling me if I come back in 25 years am I going to have to same results...very disappointed that I had to buy a whole new system... :( They gave me a couple year service...but that was it..sad..
Product or Service Mentioned: Rainsoft Warranty.
Reason of review: Warranty issue.