Product: Rainsoft Customer Care Clear all filters (8 of 8 reviews match)
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Rainsoft's reply to:

We are sorry the consumer had a poor experience with one of our distributors and would love a chance to discuss this further and see if there is anything we can do to help. We have reached out to the consumer but unfortunately, they have failed to respond to our...
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Rainsoft Customer Care
#1209862
Thank you for contacting RainSoft. We appreciate this opportunity to address this matter with our distributor in Florida. At this time, it is our understanding the dealer has removed the customer’s information from their computer system, thereby eliminating any...
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Rainsoft Customer Care
#1026560
Rainsoft's reply to:

Our distributor has addressed the customer’s main concern, which was that he believed he had a 90-day deferment. The dealer apologized that this may not have been clearly conveyed to the customer, although, when the finance represented visited him at his home to...
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Rainsoft Customer Care
#981760
The equipment installed in the customer’s home will not cause a noticeable increase their electric bill. The EC5 water conditioner uses about as much electricity as an electric clock and the AirMaster air purification system uses about as much electricity as a 100...
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Rainsoft Customer Care
#878380
Rainsoft's reply to:

We were finally able to personally speak to Mr. Currie today. We understand his frustration and acknowledge that some of the information he was given was not accurate. We have been in touch with our distributor for Lake Worth, Florida, who will be in touch with Mr....
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Rainsoft Customer Care
#859855
We were shopping at Home Depot and agreed to an in-home water testing demonstration by Rainsoft. After the demonstration, our sink leaked. I reported the problem to Rainsoft and they immediately sent out a plumber and fixed the problem. I was very impressed with how...
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Rainsoft Customer Care
#281187
I complained about Rain Soft being liars and crooks on this web page yesterday, 7 Nov (even though I dont see my complaint). I got a call from them today, 8 Nov, and explained my story about being lied to on the phone by a rain soft phone rep and then being over...
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Rainsoft Customer Care
#273692
Another pissed consumer. Rain Soft is full of pompass *** thinking they can treat any customer however they want. Not so. We are informing the next purchaser. Try and schedule a repair, and they won't set a time. Just make you wait all day, and then they cancel....
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Rainsoft Customer Care
#140798