Funny how RIGHT after we purchased our new home, the phone calls began about having our water tested. We agreed to have a representative come and give us a free in-home consultation.
the rep was very friendly, knowledgable and informed us how much money that we would be saving between the cost of detergants, soaps, not having to buy bottled water etc... He was very skilled in the practice of high pressure sales tactics. I can honestly say, I wished that I had listened to my gut instinct. This Rainsoft system has been nothing short of a money pit.
Once a year $125 maintence service only to have the system non-operational less than six months later. I call and complain and am referred to a supervisor, Nick Snyder at 800-382-7638. He informs me that their services carry a 30-day warranty. WHAT !!!#%#!@*!^!#^
But Nick states that for $40 he will send a technician out to investigate what the problem may be. We just had the timing motor changed 4-months ago. What kind of company only warrants their products or services for 30-days. This company should be investigated by the States Attorney's Office.
If nothing else, everyone who has issues with Rainsoft should flood the Better Business Bureau. Buyer Beware, do your research firts before falling victim to Rainsoft's high pressure sales peoplel.
Product or Service Mentioned: Rainsoft Sales Representative.
Reason of review: Bad quality.