Rainsoft Reviews and Complaints
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What Their Customers Are Saying ?
RainSoft in Nashville - Great Company
Rainsoft
We love our RainSoft system and appreciate it every day. Yes, expensive, but worth it!! 
Our salesperson was great and upon his arrival, my husband and I were braced to say no to any high pressure sales tactics. We were pleasantly surprised and impressed with his knowledge of the product and evaluation of our water. We purchased this without hesitancy and have no regrets whatsoever! Our water is appreciated every day, and benefits are... Read more
Our salesperson was great and upon his arrival, my husband and I were braced to say no to any high pressure sales tactics. We were pleasantly surprised and impressed with his knowledge of the product and evaluation of our water. We purchased this without hesitancy and have no regrets whatsoever! Our water is appreciated every day, and benefits are... Read more
Rainsoft - Good experience
Rainsoft
It was expensive but I'll say I think that it was worth it. I've had the system for about 5 years. The grout in my shower was turning discolored until I got rainsoft and that completely stopped all deterioration. Also the shower heads and faucets all over the house were getting corroded due to our city water, but have completed stopped and have been restored to previous condition. The water is great to the taste so all in all worth it.... Read more
Rainsoft Ec5 Water Conditioning System Review from Lake Elsinore, California
Rainsoft
We purchased the EC5 with the drinking water system. WOW! Ive owned water softeners before but ive never had water like this! There truly is a huge difference between water treatment companies and equipment. We are RainSoft customers for life. Chris our salesman was amazing! Very knowledgeable and honest. I highly recommend RainSoft to all of my Arizona neighbors.
Our dealer in Longview, Texas tried contacting Mr. Tesi on 11/21 and again on 11/27. The dealer left messages both times but has not received a call back. They mailed a letter to the customer on 11/29 since they have been unable to reach him by phone. To date, the...
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Product
On behalf of our dealer in Puerto Rico, we can report that they have been diligently working with this customer to resolve his issues. As a result of the dealers ongoing efforts, and to better address this problem, the customer offered to bring the unit to their office...
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Resolved
Upon receiving this review, we immediately contacted the poster. As of four days ago, arrangements had been made to pick up the files and move them to a secure location, under our property. At no time were these files compromised.
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We appreciate the opportunity to address this matter and have discussed it with our dealer. The dealer informed us that regular maintenance was performed on this system last month and found the equipment to be working properly and providing treated water. It does...
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The customer’s local dealer identified the problem as a piece of galvanized fitting that was causing the leak, not the water treatment equipment. The fitting has been replaced and the dealer has provided a dehumidifier to help with drying out the basement. The dealer...
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We spoke with the customer who said she initially wrote the review because she was upset about the finance rate. She also said she was upset with the price of the equipment. After re-explaining the equipment and its benefits to her, she said overall, she is happy. We...
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Our dealer in Oklahoma City acknowledged speaking with the customer about 3-weeks ago. The customer had concerns that their system wasn’t working properly so the dealer’s service manager offered to go out himself and check the system. At that time, the customer said...
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We have reached out to our dealer in Columbus and they have assured us that during their service visit on 12/12/16 they found a very slow leak from a fitting, but no damage was found. Additional service was dispatched on 7/7/17 regarding a leak, but upon arrival, the...
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Resolved
After some difficulties with our dealer getting in touch with Eduardo, this matter has been addressed. Our dealer sent us the following response from Eduardo: Good morning Ruth. I just want to thank you for hearing me out and listen to my issues. I'm very happy...
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Since receiving this correspondence, we have been working diligently with our dealer and with the customer to properly address this matter. The dealer informed us on April 11th that they were at the customer’s home to inspect the equipment and make any necessary...
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