RainSoft
Testimonials
200
Company responses
43
Customer testimonials
Testimonial
Anonymous
RainSoft in Nashville - Great Company
We love our RainSoft system and appreciate it every day. Yes, expensive, but worth it!! Our salesperson was great and upon his arrival, my husband and I were braced to say no to any high pressure sales tactics. We were pleasantly surprised and impressed with his knowledge of the product and evaluation of our water. We purchased this without hesitancy and have no regrets whatsoever! Our water is appreciated every day, and benefits are numerous. We are also happy that our pets have this wonderful water to enjoy! All of the employees associated with our experience have been very helpful also.
Reason of review:
Good quality
Testimonial
Maryln Ogo
Rainsoft - Good experience
It was expensive but I'll say I think that it was worth it. I've had the system for about 5 years. The grout in my shower was turning discolored until I got rainsoft and that completely stopped all deterioration. Also the shower heads and faucets all over the house were getting corroded due to our city water, but have completed stopped and have been restored to previous condition. The water is great to the taste so all in all worth it. No problem buying, carrying home and adding salt. No problem with the company, they come once a year to change filters. Its been a good experience and I recommend it.
Pros:
- Positive effects of water on grout and fixtures
Reason of review:
Good quality
Testimonial
Anonymous
Lake Elsinore, California
Rainsoft Ec5 Water Conditioning System Review from Lake Elsinore, California
We purchased the EC5 with the drinking water system. WOW! Ive owned water softeners before but ive never had water like this! There truly is a huge difference between water treatment companies and equipment. We are RainSoft customers for life. Chris our salesman was amazing! Very knowledgeable and honest. I highly recommend RainSoft to all of my Arizona neighbors.
Reason of review:
Good quality
Testimonial
Anonymous
Corpus Christi, Texas
Great customer service and Great technicians
I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me out right away with any concerns I had, The customer service rep was great she scheduled me super fast and got a tech out that same day and the Technichian was so helpful he explained all parts of the system to me and was able to show me how to replace filters on my reverse osmosis. It was amazing to see such a well put together company and to see how there actually are companies that care about there customers like family. I hope they keep it up and keep growing.
Reason of review:
Good customer service
1 comment
Testimonial
Anonymous
Pensacola, Florida
Water tastes great!
I have had the Rainsoft water treatment and the Clean Start laundry system for a month now. It is all they said it would be and more. The installers had to deal with my 70-year old plumbing. They took great care of my grass so that it would look nice after being dug up for the installation. My hair and skin have not looked this good in decades. I save a lot of money not having to use hot water for laundry (more than 50% on gas saving). I am drinking a lot more water because it doesn't have a funky taste anymore. I am absolutely loving it and would recommend it to anyone.
Reason of review:
Good quality
Testimonial
Cincere Ihh
I would recommend without question
Great experience. My family noticed how our skin and hair feels after a shower . Before and after was eye opening .The system is a joy. I would recommend the system without question. Products are awesome as well !!!! Jeana, Arizona
Reason of review:
Good quality
Testimonial
Cincere Ihh
Impressed by the quality
I am very impressed by the quality of service all the way around, I would definitely recommendthis product. Angel, California
Reason of review:
Good quality
Testimonial
Cincere Ihh
Great choice for our home
My husband and I have been extremely satisfied with Rain Soft. The drinking water is phenomenal! We see and feel a difference in our skin appearance. Our skin appears refreshed and not dry. The Go Healthy Products have been awesome in conjunction with the Rain Soft water. Our skin and hair does not feel filmy after use! This was a great choice for your home! Syeda, New Jersey
Reason of review:
Good quality
Testimonial
Cincere Ihh
Extremely Pleasant and professional
My water treatment system was installed by Sam from Rochester. I found him to be extremely pleasant and professional. He was considerate of my wishes on placement of the system and explained all the features and maintenance clearly. I would highly recommend him to anyone considering installing a Rainsoft system. I really love my new water. Anne D, New York
Reason of review:
Good quality
Testimonial
Cincere Ihh
Really enjoying our water
We are really enjoying our water softener and our water feels so much nicer. Our skin is not dry or itchy when done showering, which is very pleasant. Cherie F, Oklahoma
Reason of review:
Good quality
Testimonial
Cincere Ihh
Enjoying the product
So far enjoying the product, my kids tell me the water tastes just like Disani water bottles and having very little trouble getting them to drink more. Thanks again. Chris H , Texas
Reason of review:
Good quality
Testimonial
Anonymous
San Diego, California
Warranty repair - customer service
The Rainsoft System failed after 15 months in service., I contacted the dealer/installer and was told the warranty was void because of a change in ownership of the home. I did not know how to contact Rainsoft directly, so I vented on Pissed Consumer. I was pleasantly surprised that Rainsoft monitors the blogs and cares about their customers and product. I was contact by Susan at Rainsoft. She put me in touch with Pat. My problems were resolved within less than 24 hours. This is customer service and product support at its finest. Thank you Rainsoft, Susan and Patrick. You have a very happy customer.
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Fantastic sales and installation people
My salesman and installation tech were both fantastic. They answered all my questions. Sale was not pushy. System is awesome which wish I did it years ago. Technician installed the system exactly as I requested. Michael S, New York
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Had a problem but was fixed right away
We had a problem at first with the placing of the equipment but they came out right away and fixed it fast and efficiently. We even recommended our neighbors to take a look at Rain Soft and they bought one! Amy W YEMECULA CA
Reason of review:
Good customer service
Testimonial
Cincere Ihh
Our skin has dramatically improved
I love our Rainsoft system. Most of my family has eczema and in the short time of having our system, all of our skin has dramatically improved. I'm also very picky about the way the water I drink tastes and our water from the osmosis tap tastes fantastic!!! Such an expensive system made me nervous and although I wish I was cheaper, I do not regret it! I also love all the soap and cleaning products we got with it... minus the Spot Free dishwasher soap I order. Does not clean well and leaves lots of spots. I will contact them on that. Thank you!!! Tamara R Modesto Ca
Reason of review:
Good quality
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Wait until the system starts failing and then the installer tells you that he no longer works for Rainsoft and that it's going to cost you twice as much to get it fixed if you use him the same person that installed the unit to fix it..... wait until they tell you that a part needs to be replaced and even though it is their part warranty the labor is not covered