my O rings went out, the service man came out and replace them he was training a new man ,well he didn't see me come around the side of the house well i listened to what he was telling him , and he told the man that he didn't replace that o ring "the lady is to *** to look well i ran and got my hubby and shut the gate "then i confronted the man with my husband the service man said that here's the old O ring and were done well i went right back out there and open up the box .and what did i find ..NO o ring.but some tissue stuff in the inside.
then the man tried to back up and say that oh i forgot that one. see they didn't think i was watching but i was, sop when Rainsoft comes to fix it Watch them that is how they get repeat business.ladies Don't let these service people run you over
Reason of review: Poor customer service.
Monetary Loss: $5.